Online Store Guidelines
1. Minimums -- Minimum order for most items is 6 pieces. The minimum order for cycling accessories (including fleece lined arm warmers, Lycra arm warmers, shoe covers, and fleece line leg warmers) is 12. For cycling caps, short finger gloves, and musette bags the minimum order quantity is 24. Women's items count towards the minimum. Race cut and club cut count as two separate pieces. We ask that before you request a custom online store that you make sure you can meet our minimum order requirements. Read our minimum order requirement policy here.
2. Shipping -- Items can be shipped in bulk to a central location. When items are directed to a central location, a discount code can be provided to waive the shipping cost for individuals. All custom bulk orders are subject to a $35 USD flat rate shipping fee per $2500. Individual shipping is also available.
3. Sales Tax -- Virginia sales tax will be applied to all Virginia residents.
4. Refunds -- Items that do not meet minimum order requirements can be refunded. A 5% fee will be applied to all refunds for purchases through PayPal, Visa, Mastercard, AMEX and Discover.
5. Turnaround -- Production lead time begins after the online store officially closes. Turnaround can range from 5- 8 weeks depending on production volume.
6. Pricing -- Item price is based on estimated quantity sold. If actually number of items sold deviates greatly from the projected number, price per item is subject to adjustment. This difference between the initial projected price per item and the actual price per item will be applied to the final balance and must be paid before shipment.