Crash Replacement Program

First, sorry to hear you crashed, we hope that you and the bike are ok! To redeem your crash replacement discount please email us a photo of the damaged item, your name and order number.

Crash Replacement Policy Conditions

  • To qualify you must provide your name, order number and photo of the damaged item.
  • Crash replacement discounts only work on same or like items.
  • Special edition items and sale items are not eligible for a crash replacement discount.
  • The crash replacement discount varies from item to item and we take in consideration the custom team pricing which varies from team to team based on sponsorship and order quantity.
  • Crash replacements for custom team items must be redeemed during an order window
  • Normal wear and tear from use does not qualify for a crash replacement discount.
  • Arm & Leg Warmers, Base Layers, and accessories are not eligible for crash replacement.

Also in Cutaway Support

Returns & Exchanges


How do I return or exchange an item?
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Order Tracking


How do I track my order?
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